Get in Touch

Have a question, feedback, or custom request? We'd love to hear from you.

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Email Us

The fastest way to reach us is via email.

support@onesita.com
schedule

Response Time

We typically respond within 24 hours on business days (Monday–Friday). Pro subscribers receive priority support with faster response times.

What We Can Help With

  • build
    Installation issuesproblems adding sections to your theme
  • palette
    Custom section requestsneed something specific for your store?
  • payments
    Billing questionssubscription, upgrades, or refunds
  • bug_report
    Bug reportssomething not working as expected
  • lightbulb
    Feature requestsideas for improving Onecount Sections
  • handshake
    Partnership inquiriesinterested in collaborating?

Send a Message