Contact Us

Have a question, feedback, or custom request? We'd love to hear from you.

Get in Touch

The fastest way to reach us is via email. We typically respond within 24 hours on business days.

What We Can Help With

Installation issues — problems adding sections to your theme
Custom section requests — need something specific for your store?
Billing questions — subscription, upgrades, or refunds
Bug reports — something not working as expected
Feature requests — ideas for improving Onecount Sections
Partnership inquiries — interested in collaborating?

Send a Message

Response Times

We aim to respond to all inquiries within 24 hours during business days (Monday–Friday). Pro subscribers receive priority support with faster response times.